Question 1

How does TerraSitu's offline mode work?

Accepted Answer

When a survey is assigned, the field team downloads a survey package containing maps, form templates, species data, and reference documents. Everything is stored locally on the device. Observations, photos, GPS tracks, and form data are captured directly to local storage — no signal needed. When connectivity returns, everything syncs automatically.

Question 2

What GIS file formats does TerraSitu support?

Accepted Answer

Import: KML, GeoJSON, Shapefile (.shp/.dbf/.shx/.prj), KMZ, GML, and GPX. Export: CSV, GeoJSON, Shapefile, KML/KMZ, GeoPackage, and GPX. All formats can be previewed on the map before committing and optionally clipped to your survey boundary.

Question 3

What Australian compliance exports are built in?

Accepted Answer

TerraSitu includes government-ready export templates for AHIMS (NSW), BioNet (NSW), VAHR (VIC), VBA (VIC), and EPBC Act referrals. Export formats match what each portal expects — no manual reformatting. State heritage register integration and threatened species alerts are pre-configured for Australian jurisdictions.

Question 4

How does the species taxonomy lookup work?

Accepted Answer

TerraSitu integrates with the Atlas of Living Australia (ALA) for species lookup. Start typing a species name and get autocomplete suggestions with taxonomic details. When a species with a conservation listing is recorded, the system displays an alert immediately — so you know in the field, not back at the office.

Question 5

Is my data secure?

Accepted Answer

Your data is encrypted, isolated per organisation, and never shared. Role-based access controls what each team member can see. Enterprise teams can add SSO and device management for additional security. You always own your data — export it any time in standard formats.

Question 6

What happens to my data if I cancel?

Accepted Answer

Your data is retained for 90 days after cancellation. During that period you can export everything in standard formats (GeoJSON, CSV, Shapefile, etc.) or reactivate your account. After 90 days, data is permanently deleted. Completed project archives remain accessible throughout.

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